PERSONAL DATA PROTECTION

Bos88 Privacy Policy – Personal Data Protection for Malaysian Players

Your privacy is BOS88's top priority. This document explains transparently how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

1 January 2026
Last Updated
Bahasa Melayu
Official Language of This Document
PDPA Compliance
Malaysia Act 709
SSL 256-bit
Full Encryption
PDPA CompliancePersonal Data Protection Act 2010
No Data SalesYour information is never sold
Full ControlData access & deletion rights
Compliance Notice72-hour breach notification

BOS88's Commitment to Your Privacy

Six pillars of privacy protection we guarantee to every BOS88 member

Bank-Grade Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption — the same security technology used by major Malaysian banking institutions such as Maybank and CIMB.

Malaysia PDPA Compliance

BOS88 operates in full compliance with the Personal Data Protection Act 2010 (PDPA, Act 709). All our data processing practices are audited on a regular basis to ensure ongoing compliance.

Your Data, Your Control

You have the full right to access, correct, transfer, or request the deletion of your personal data. Requests are straightforward and can be submitted through your account and processed in under 30 days.

No Data Sales

BOS88 has never sold, rented, or shared your personal data with third parties for marketing purposes, and we never will. This is a commitment we stand by.

Time-Limited Data Retention

Your personal data is retained only for as long as necessary for the stated purpose, or as required by Malaysian law. Once that period has elapsed, data will be securely deleted or anonymised.

Proactive Breach Notification

In the event of any data security incident involving your information, BOS88 is committed to notifying you and the relevant authorities within 72 hours, as required by law.

Last updated: 1 January 2026. Please read this policy carefully. By using the BOS88 platform, you agree to the terms set out herein.
1

Introduction

BOS88 ("we", "platform", or "the company") is fully committed to protecting the privacy of every member and user of our platform. This Privacy Policy explains in detail how we handle personal information collected through the bos88.site website, the BOS88 mobile app, and all related services we provide to players in Malaysia.

This document is prepared in accordance with the provisions under Personal Data Protection Act 2010 (PDPA, Act 709) Malaysia and international data protection best-practice principles. We believe transparency is the foundation of trust, and we want you to have a clear understanding of how your information is used.

By using the BOS88 platform — whether via the website or mobile app — you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns, our data protection team is available to assist you at any time.

Key Definitions: "Personal data" refers to any information that can be used to identify you, directly or indirectly — including your name, phone number, email address, MyKad number, financial information, and platform usage data.

2

Types of Personal Data We Collect

BOS88 only collects data that is necessary to provide the services you request. The following are the types of data we may collect:

Identity InformationFull name, MyKad number, date of birth, gender
Contact InformationEmail address, phone number, state of residence
Financial InformationE-wallet numbers, payment methods, transaction records
Gaming DataBetting history, favourite games, win/loss records
Device DataDevice type, operating system, application version, device ID
Location DataCountry and state of origin — for eligibility verification purposes only
Browser DataIP address, browser type, pages visited, session duration
Communication RecordsCustomer support chat logs, emails, and complaints
3

How We Collect Data

BOS88 collects your personal information through various means, depending on how you interact with our platform:

  • Account Registration: Information you provide directly when registering a new account with BOS88
  • Identity Verification (KYC): Documents submitted for verification purposes, including copies of your MyKad or passport
  • Financial Transactions: Information generated during deposits via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, or CIMB Clicks
  • Platform Usage: Data collected automatically through technologies such as cookies, server logs, and analytics tools
  • Communications with Us: Information you share when contacting customer support via live chat, email, or WhatsApp
  • Licensed Third Parties: Information from approved payment providers and our technology partners, limited to what is necessary to complete a transaction

BOS88 does not use deceptive or covert data collection methods. All data is collected transparently and with your knowledge.

4

Use of Your Personal Data

The personal data we collect is used solely for legitimate and necessary purposes. Here is how we use your information:

  • Service Provision: Creating and managing your account, processing deposits and withdrawals, and enabling access to all games on BOS88
  • Identity Verification: Verifying your eligibility as a player who meets age and citizenship requirements
  • Security & Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, and unauthorised access
  • Legal Compliance: To fulfil regulatory and legal obligations applicable in Malaysia
  • Service Communications: Sending important information about your account, transactions, and security updates
  • Customer Support: Resolving complaints and enquiries that you submit to our team
  • Product Improvement: Analysing usage patterns to improve the platform experience and develop new features
  • Marketing (with consent): Sending promotions, bonus offers, and relevant updates only where you have consented to receive them

Principle of Minimisation: bos88 adheres to the principle of "limited purpose" – we will not use your personal data for any purpose beyond what is stated above without first obtaining your renewed consent.

5

Data Sharing & Disclosure

BOS88 takes the confidentiality of your data seriously. We does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited circumstances, we may share your data with:

  • Technology Service Providers: Server hosting providers, payment verification systems, and customer support platforms that are bound by strict confidentiality agreements
  • Payment Providers: E-wallet and banking providers such as Touch 'n Go, DuitNow, and FPX are used solely to process transactions that you initiate
  • Game Providers: Third-party game platform providers, limited to what is necessary to operate the games you select
  • Legal Authority: Malaysian law enforcement authorities where required by a valid court order or criminal investigation
  • Audit Body: Independent auditors who verify BOS88's compliance with security standards and the PDPA

All third parties with whom we share data are bound by strict data processing agreements and are only permitted to use your information for specific, defined purposes.

Phishing Alert: BOS88 will never ask you to share your login credentials, PIN, or password via email or message. Please stay vigilant against fraudulent attempts impersonating BOS88. Report any suspicious communications to our customer support team.

6

Data Storage & Security Measures

BOS88 stores your personal data on secure servers protected by multiple layers of security measures:

  • Data Encryption: All data is stored in encrypted format using AES-256 standards
  • Access Controls: Only authorised personnel may access personal data, and every access is automatically logged
  • Data Segregation: Financial data is stored separately from user profile data for an additional layer of protection
  • Periodic Backups: Data backups are performed automatically to prevent information loss in the event of a system failure
  • Penetration Testing: BOS88's security systems are regularly tested by independent cybersecurity teams

Retention Period: BOS88 retains your personal data for as long as your account remains active, and for a minimum period of 7 years following account closure, in accordance with Malaysian financial regulatory requirements. Data that is no longer needed will be securely deleted or anonymised.

7

Your Rights as a Data Subject

As a BOS88 member and data subject under Malaysia's PDPA, you have the following rights, which we fully respect:

Right to Access

Request a copy of all personal data we hold about you within 21 days

Right to Rectification

Correct any inaccurate or outdated information in your BOS88 account

Right to Erasure

Request deletion of your personal data (subject to statutory retention requirements)

Right to Object

Object to the processing of your data for direct marketing purposes at any time

Right to Data Portability

Request a copy of your data in a structured format that can be transferred to another platform

Right to Restriction

Request that we restrict the processing of your data during a review or dispute

How to Submit a Request: To exercise any of the rights above, please contact our Data Protection Officer at privacy@bos88.site or via live chat within the platform. We will process your request within 30 business days.

8

Cookies & Tracking Technologies

BOS88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the BOS88 platform. We do not use third-party cookies for external advertising.

9

Cross-Border Data Transfers

In operating the BOS88 platform, certain personal data may be transferred to, or processed by, systems located outside Malaysia. This occurs in the context of services such as cloud hosting and international gaming platforms.

BOS88 ensures that any such data transfers are carried out under conditions that meet Malaysia's PDPA data protection standards, including:

  • Legally binding data transfer agreements with recipients outside the country
  • Transfers only to countries with equivalent or stronger data protection standards
  • Use of approved standard contractual clauses for data protection
10

Children & Minors

The BOS88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data belonging to children or minors.

All account registrants are required to confirm that they are 18 years of age or older. Our identity verification (KYC) process is designed to detect and prevent registration by minors.

If we discover that we have inadvertently collected personal data from a minor, we will promptly delete that data and close the account in question. If you believe your child has registered on bos88, please contact us immediately at support@bos88.site.

Parental / Guardian Responsibility: We encourage parents and guardians to monitor their children's online activity. BOS88 provides parental control tools upon request to help prevent unauthorised access by minors.

11

Amendments to This Privacy Policy

BOS88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new technologies, legal requirements, or other legitimate reasons. Any amendments will take effect upon publication of the updated version on our website.

For significant amendments, we will notify you via:

  • Prominent notifications within the BOS88 platform or mobile app
  • Email to the address registered on your account
  • Announcement on the bos88.site homepage

We recommend that you review this page periodically to stay informed about how we protect your information. The date of the most recent update is always displayed at the top of this document.

12

Contact Our Data Protection Officer

BOS88 has appointed a Data Protection Officer (DPO) responsible for ensuring the platform's compliance with Malaysia's PDPA and the highest data protection standards. For any enquiries, requests, or complaints regarding your privacy and personal data, please contact us:

  • DPO Email: privacy@bos88.site
  • General Support Email: support@bos88.site
  • Live Chat: Available 24/7 via the BOS88 platform and app

We are committed to responding to all privacy-related enquiries within 5 business days and fulfil data subject rights requests within 30 calendar days.

If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) under the Malaysian Ministry of Communications and Digital.

FAQ: For quick answers to common questions about privacy and data, you may refer to the BOS88 Frequently Asked Questions (FAQ). We also encourage you to read Terms & Conditions us for a comprehensive overview of the platform's terms of use.

Your Privacy, Our Priority

BOS88 is committed to remaining fully transparent about how we handle your data. Your trust is our most valuable asset. Thank you for trusting BOS88.

YOUR DATA IS SAFE WITH US

Play Safe & Confident at bos88

Your privacy is fully protected. Create a BOS88 account today and enjoy the best online casino & Sports Betting experience in Malaysia — backed by an uncompromising commitment to data security.

256-bit SSL Encryption Malaysia PDPA Compliance No Data Sales Full Control in Your Hands
Bahasa Melayu